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I just wanted to say thank you for the best customer service ever! I have bought from you more than a few times over the years and I actually go out of my way to look through my emails and find the name of your website and make sure I'm buying from you. You always give excellent customer service and ship items out super fast. The only Issue I have ever had with your company was a wheel that came with a line in it and it ended up being fine any ways (I'm still using them) and it wasn't even your fault but you guys were willing to replace it (never continued replacement dint need it) . You guys rock. Internet high five!

Angie Philadelphia, PA


Ken! You're a legend! Received my order today and couldn't be happier (as my nieces also will be with their new skatemate and pink pads set). You're a model for all other online businesses, so efficient! I'm able to shop with total confidence at your store as a result (even given such a large/expensive order going such a long distance to Australia!), and this is a rarity in today's online word! I couldn't recommend you more to others, and indeed will do so! Keep doing the good work!

Thanks again, Michelle


Hopefully this is where I submit my review. Because I just have to tell you how amazing you are. Very helpful on everything. Completely on top of my order. Making sure that I got exactly what I needed. You told me that my item would be shipped and that I would receive a tracking number by the end of the day. I was still waiting for the number and the plates came in! I will definitely do all my derby shopping with you from now on. Did I mention how amazing the prices are?

Thank you very much for everything

MJ Summerville,NC



I just wanted to say thank you for your excellent service. Keep up the good work!


Anderson, S.C.


Boy, am I glad I ordered from your website. You took care of me with professionalism and I got my order in just two days! Wow! Thanks.


Church Hill, Tn


Ken I bugged you with so many questions and you had such great patience to put up with me! I will always use your company because I know you care.

Amarillo, Texas


When I found out that you are all volunteers, I have to admit I had some concerns. Then when I found out that you give all the profits (no salaries) to help poor single women in your community, there was NO question in my mind that I would order from your site. Not only did you do a great job, but also you got my skates to me in just a couple of days.


Cushing, Oklahoma


I have had some bad experiences ordering on line, but you put me to ease when I found out that you do not charge my card until the order is sent. Also, I have learned to trust your company and will recommend you to all my skating friends.

Rick, Cairo, Ga



I appreciate the wonderful customer service you provide. I had to return my skates and you quickly handled my problem with speed and courtesy. I will always use your company in the future.


Starke, Fl


Your prices and service are the best I have seen in the industry. I have been skating many years and find that you operate a very professional business and GREAT customer care! Thank you also for being caring people, too!


Algonquin, Illinois


Ok. You didn't have it in stock, but you called around and found my wheels. Thanks for the hard work and dedication of your staff.

lt clarksville, Indiana


I love reading your blog. It has been very helpful to me in deciding what kind of skates and wheels I needed.


Council Bluffs, Iowa



You are so kind and understanding. Since I am not very good at placing orders on line, you did it for me! Thanks.

Julie Central Valley, Ky


You treated me very fair when I had to return my skates last week. You gave me my money back promptly. Thank you for understanding my situation.


Covington, Louisiana



Because we promise you:

1. We will take great care of your order start to finish. Read what our happy customers have to say.

2. We will ship out your order promptly. Usually it is sent out the next day an order is placed. If placed early in the morning, the order could possibly go out that day.

3. We will send out your order to arrive at your destination no longer than 4 to 5 business days from the date it is sent out in continental United States. Most orders take just 1 to 3 days to arrive at your home. You can request Next Day or 2nd Day delivery at an additional fee as shown on the order page.

4. We will not charge you a restocking fee for any item returned.

The most important promise of My Roller Skate World

We will give you the ABSOLUTE BEST customer service!